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The full features of MPMB’s Character Record Sheet are only available when using Adobe Acrobat DC on Windows or macOS and not in Adobe Acrobat for mobile devices.
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See “How can I report a bug?” below for how to proceed. If updating your software does not resolve your issue, there might well be something wrong with the sheet. You will then have to start again with a freshly downloaded sheet. As a result, if you open the sheet with Preview just once, it might be broken beyond recovery. Using Preview can have the unfortunate side-effect of removing all JavaScript from the PDF and have the file immediately auto-saved. Important notice for Apple users: never, ever use Preview on Mac to open one of MPMB’s sheets. Run the Adobe Reader and Acrobat Cleaner Tool.Uninstall your Adobe Acrobat installation.Still having issues? It can’t hurt to try a fresh install of Adobe Acrobat. You can do this by going to Edit > Preferences > JavaScript. If you are already running Adobe Acrobat DC, then make sure that JavaScript is enabled. Make sure JavaScript is enabled in Adobe Acrobat The reason for the sheet only working in Adobe Acrobat on Windows or macOS is that it leverages the Acrobat JavaScript API for its automation and no other software supports it. Adobe Acrobat on mobile devices such as Android, iOS, or Windows Phone is not supported, nor is Adobe Acrobat installed through the Windows Store. MPMB’s D&D 5e Character Tools only work with Adobe Acrobat DC (Reader, Standard, or Pro) on a machine that runs Windows or macOS.
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Get Adobe Acrobat Reader DC for free here.
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Make sure you are using the latest version of Adobe Acrobat DC on Windows or macOS. The version number of a PDF is listed in that bookmark and at the bottom of every page. Use the Get Latest Version bookmark to see if there is an update, or go to the Download options right here. When something is not working, it can be due to many things, but most often it is an issue with the software you are using to view the PDF or that you are not using the latest version of MPMB’s Character Record Sheet.